Shipping & Delivery
Fulfillment
We ship most orders from our third-party warehouse in Wichita, Kansas. However, depending on inventory availability, some orders may be fulfilled directly from our partner factories to ensure timely delivery. This may result in slight variations in packaging or shipping times. No matter where your order is shipped from, we maintain consistent product quality and standards across all fulfillment locations. We are committed to continuously improving delivery efficiency. If you experience any issues with packaging damage or extended delivery times, please don’t hesitate to contact our customer service team at service@haimont.com. We’re always happy to assist and resolve any concerns.
Shipping
- Standard USPS shipping (typically 2-7 business days after leaving our warehouse and shipping anywhere in the contiguous United States) is free on all orders $78+. For orders under $78, standard shipping varies based on package weight and destination.
- For support with shipping to Hawaii or Alaska, contact support service@haimont.com for guidance
- In times of high traffic during sales or holiday periods, we can experience delays as we process higher volume of orders.
- Expedited shipping is not currently available. If you need your haimont gear sooner, please contact service@haimont.com, and we’ll do our best to assist.
International shipping
- We ship all international orders from our partner factories. Orders are processed and shipped Monday through Friday, excluding holidays. Orders placed before 12 PM PST are typically processed within 2 business days.
- At checkout, customers may be charged for shipping fees and, if applicable, customs duties, taxes, or VAT.
Order Tracking
Once your order ships, you will receive a confirmation email with a tracking number and tracking link.
- Tracking information may take up to one business day to activate.
- You can also track your order here.
